UNF Center for Instruction and Research Technology

Status report

Canvas Loading Issues for Some Chrome Users

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Some Chrome browser users are currently experiencing issues when loading certain aspects of Canvas – including Gradebook, the Canvas Inbox, and/or Canvas Quizzes. This issue appears isolated to the Google Chrome browser. Canvas engineers are working on a solution. In the meantime, we recommend that instructors use Microsoft Edge, Safari, or Firefox if they experience loading issues when accessing these tools. Students experiencing this issue should be directed to the ITS Helpdesk. Visit the Canvas Community for more information concerning supported Canvas browsers and known behaviors. See CIRT LMS News for updates concerning this issue.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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