At 4:08 PM EST (9/26) – We are aware of reports regarding potential service degradation impacting Canvas. Canvas is reporting that users may encounter long load times when previewing files in Docviewer. Users should still be able to download files from Canvas. Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available.
At 4:42 PM EST (9/26) – Canvas is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for Canvas have been fully restored.