At 2:15 PM EST (8/08) – We are aware of reports regarding potential service degradation impacting Canvas. Honorlock is reporting that their chat provider is currently experiencing an issue that is impacting their chat support availability. Due to this, Honorlock are unable to answer support chats at this time. They are working directly with their chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.
We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available.
At 6:58 PM EST (8/08) – Honorlock is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for Honorlock Chat Support have been fully restored.