UNF Center for Instruction and Research Technology

Status report

Error Message with Canvas Conversations

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Last Updated:

At 7:15 pm EST (6/18/24) – We are aware of reports regarding potential service degradation impacting Canvas. Canvas is reporting issues with Canvas Conversations. Users are seeing error messages when attempting to send out an email inside of Canvas Inbox or replying to a Canvas Chat. Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available. 

At 7:51 pm EST (6/18/24) – Canvas is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for Canvas Inbox and Canvas Chat have been fully restored. 

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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