UNF Center for Instruction and Research Technology

Status report

Turnitin Service Incident

First Posted:
Last Updated:

At 6:06 am EST (6/18/24) – We are aware of reports regarding potential service degradation impacting Canvas. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. Users may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available.

At 8:12 am EST (6/18/24) – TurnitIn is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for TurnitIn and the Similarity Report have been fully restored.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

First Posted:
Last Updated:
Did You Know?

You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.

Need More Help?

Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.