UNF Center for Instruction and Research Technology

Status report

Turnitin Service Incident

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Last Updated:

At 6:06 am EST (6/18/24) – We are aware of reports regarding potential service degradation impacting Canvas. Turnitin and Turnitin UK are currently experiencing an unexpected service incident. Users may experience slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available.

At 8:12 am EST (6/18/24) – TurnitIn is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for TurnitIn and the Similarity Report have been fully restored.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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