UNF Center for Instruction and Research Technology

Status report

McGraw-Hill Service Interruption

First Posted:
Last Updated:

At 11:13 am EST (6/17/24) – We are aware of reports regarding potential service degradation impacting Canvas. McGraw-Hill Connect is reporting a service interruption for Login / Registration / Purchase on their platform. Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We will provide updates as soon as more information becomes available.

At 5:28 am EST (6/18/24) – McGraw-Hill is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for McGraw-Hill Connect have been fully restored.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

First Posted:
Last Updated:
Did You Know?

You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.

Need More Help?

Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.