At 4:37 PM EST on 5/29/24 – We are aware of reports regarding potential service degradation impacting Canvas and proctored examination using Honorlock. Honorlock has received reports that some users are having trouble installing the Honorlock Extension. This appears to be an issue with the Google Chrome store.

Our team is currently investigating the issue and working towards a swift resolution. We apologize for any inconvenience this may cause. We’ll provide updates as soon as more information becomes available.

At 5:49 PM EST on 5/29/24 – Honorlock is reporting that they have identified the problem and have implemented a permanent fix. We are pleased to advise you that services for Honorlock and proctored examination using this tool in Canvas have been fully restored.