UNF Center for Instruction and Research Technology

Status report

Rollcall Attendance not updating grades

First Posted:
Last Updated:

04.13.24 – Canvas has reported a disruption in Rollcall Attendance reporting that users not being able to see points added for attendance in Canvas courses. There was also an inability to receive reliable reports from the Attendance tool.

Canvas has determined the source of the problem and has applied a resolution to restore full functionality (https://status.instructure.com/). CIRT is continuing to monitor the situation.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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