04.13.24 – Canvas has reported a disruption in Rollcall Attendance reporting that users not being able to see points added for attendance in Canvas courses. There was also an inability to receive reliable reports from the Attendance tool.
Canvas has determined the source of the problem and has applied a resolution to restore full functionality (https://status.instructure.com/). CIRT is continuing to monitor the situation.
CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).
You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.
Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.
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Phone: (904) 620-3927
Email: cirtlab@unf.edu
Center for Instruction and Research Technology
University of North Florida
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Jacksonville, FL 32224
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