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UNF Center for Instruction and Research Technology

Status report

Issues with Accessing Canvas LMS

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Update 3:00PM EST: This issue has been resolved.

UPDATE 1:00PM EST: Some Canvas users are intermittently experiencing long-load times and/or error messages that relate to Canvas being “under heavy load.” CIRT and ITS are aware of the issue and are working with Instructure to resolve the issue. This page will be regularly updated with the most up-to-date status concerning this issue.

UPDATE 9:00AM EST: Between 8:45am and 9am on 5/12/23, some users may have experienced slow load times or trouble accessing Canvas altogether. ITS worked with Instructure to resolve the issue; however, if you are still experiencing problems with Canvas, please do let us know at cirtlab@unf.edu.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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