Status report

Canvas Mobile App Update for iOS

First Posted:

2023-02-09
8:18 am

Last Updated:

2023-03-09
9:15 AM

Per an update from Instructure on 2-8-23, mobile devices running iOS will require a minimum of iOS 15 to be able to start the most updated version of the Canvas Mobile apps. If the device has a lower OS version than iOS 15, it will tell that the app can’t run and the OS upgrade is needed. If the device is running iOS 14 and the OS upgrade is not an option, it will still be able to run the Canvas app versions which are equal or lower than the following:

Canvas Teacher: 1.20.0
Canvas Student: 6.20.0
Canvas Parent: 3.6.0

Faculty can contact CIRT at cirtlab@unf.edu or (904) 620-3927 with questions or concerns. Students should reach out to the UNF ITS Helpdesk for support.

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

First Posted:

2023-02-09
8:18 am

Last Updated:

2023-03-09
9:15 AM

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Status report

Canvas Mobile App Update for iOS

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