UNF Center for Instruction and Research Technology

Status report

Qualtrics Email Notification Change

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What is happening?  

Qualtrics is making changes to email notifications. After February 18, 2023, legacy email notifications will no longer work and will return an error.  

Who is impacted?   

All faculty, staff, and students who have a survey that sends an email notification when someone completes it. 

Instructions to Check Your Surveys: 

If you have a survey that sends an email notification when someone completes it, you need to check to ensure that it is set up correctly to work with the new feature. Visit our Changes to Email Notifications support article for instructions on how to check if your survey is affected. 

Contact cirtlab@unf.edu with any questions or help you may need with updating your Qualtrics email notifications. 

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

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Need More Help?

Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.