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UNF Center for Instruction and Research Technology

Status report

Canvas Studio Issues with Closed Captioning

First Posted:
Last Updated:

Some users may be experiencing issues with the closed captioning button on embedded Canvas Studio videos within Canvas pages or assignments.

CIRT and ITS are aware of the issue and are working with Instructure to restore closed captioning functionality for all embedded videos. In the meantime, as a workaround, we suggest providing direct links to students using Canvas Studio’s share functionality (or re-enabling the “media tabs”).

For additional information or help with Canvas Studio, contact cirtlab@unf.edu.

Additional Resources

CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).

First Posted:
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Did You Know?

You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.

Need More Help?

Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.

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