At 11:17am EST (9/26/22) – Canvas Support is reporting that users are experiencing “slow load times and errors when accessing Canvas” in the US region. CIRT is actively monitoring the situation and all information and updates can be found here (Instructure Status).
At 11:37am EST – Canvas Support has listed this incident as being resolved. All Canvas features are fully operational.
CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).
You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.
Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.
Contact Us
Phone: (904) 620-3927
Email: cirtlab@unf.edu
Center for Instruction and Research Technology
University of North Florida
1 UNF Drive
Jacksonville, FL 32224
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