At 2:07PM EST – Canvas Support is reporting that users in the US region are experiencing “slowness and errors” when accessing Canvas. CIRT is aware of this issue and Canvas Support is working to resolve it. The IT Service Status page will provide the current status of any service interruptions.
At 4:09PM EST – Canvas Support is reporting that the issue has been resolved and Canvas is fully operational.
CIRT that hopes our Knowledge Base and Online Learning Support Team can provide you with the information you need during outages or scheduled downtime. We post changelogs, status reports, and important notifications over here. For workarounds during downtime, or if you are experiencing an issue unrelated to this page, please contact us at cirtlab@unf.edu (904-620-3927).
You can bookmark this page and check back for regular updates. You can also view interruption histories at the ITS Help Desk.
Looking for a workaround? Experiencing an issue not yet reported? Contact the OLS team via email, phone, or chat below.
Contact Us
Phone: (904) 620-3927
Email: cirtlab@unf.edu
Center for Instruction and Research Technology
University of North Florida
1 UNF Drive
Jacksonville, FL 32224
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