Qualtrics changed the Contacts feature to the new XM Directory Lite feature. When you log in to Qualtrics, you will not have the “Contacts” option in the main menu. Instead, you will see a “Directories” option. Functionally, there are hardly any differences between XM Directory Lite and Contacts. For a full explanation of the change, refer to Qualtrics: Migrating from Contacts to XM Directory page.
Contact Dave Wilson (email@example.com) in the Center for Instruction and Research Technology if you have questions or want assistance with the new Directory XM Lite feature.