UNF Center for Instruction and Research Technology

Support Document

Canvas / After Hours Support

Get Canvas Help Around the Clock

We are always happy to help assist you the best way that we can and as fast as we can. However, there could be times when CIRT is closed and you need urgent assistance that cannot wait. If an after-hours circumstance ever does arise, there is a way you can contact 24/7 Canvas Support with either a live chat or a hotline phone number.

In order to contact the 24/7 Canvas Support, go to your Canvas dashboard and then click on the Help icon. Once the Virtual Assistant (Help) tool window opens, scroll down until you find the contact information you need. You will also see other resource options that might be of assistance.

Canvas Help menu with Canvas Support links highlighted
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