What Is Verbit?
Verbit.ai is an AI-powered transcription and captioning platform widely used in higher education to enhance accessibility, compliance, and engagement. The platform provides real-time transcription and captioning services, helping institutions meet ADA and accessibility requirements for students with disabilities. By combining automated speech recognition (ASR) with human editing, Verbit ensures high accuracy in captions for lectures, webinars, and online course materials.
- Live captioning and transcription
- Audio description services
- Professional-grade accuracy
Scope and Cost
At UNF, the use of Verbit.ai is used by the CIRT Instructional Design Team, managed by CIRT’s Coordinator of Accessibility.
The Center for Instruction and Research Technology (CIRT) supports developing accessible courses and course materials proactively. We provide the following services:
- Training on the creation of accessible documents and other course materials.
- Individual consultation on document accessibility and course reviews.
- A course accessibility checklist for self-review.
- An accessibility checker, Ally, for Canvas Learning Management System files.
- Information and services for captioning and transcripts of course media.
For more information about Verbit captioning and course accessibility, please click here.
Canvas Integration
Verbit’s direct integration with Canvas Studio simplifies the captioning process and enables educators to make video course content accessible for students in just a few clicks, eliminating the need to transfer files between multiple video hosting solutions or manually correct captioning outputs. The integration streamlines the captioning and audio description process.
Access to the integration is currently scoped to CIRT’s Coordinator of Accessibility, and request for captioning can be made by clicking here.
Support Report
The implementation of a grading system for CIRT support not only facilitates efficient resource allocation but also fosters transparency in our service delivery. By self-grading our support levels as A+, B+, and C+, we provide faculty with a transparent framework that outlines the expected level of assistance they can anticipate when reaching out for help.
A support grade of “A+” represents the best of our assistance capabilities. This grade signifies that our team has extensive familiarity with the app and/or integration. We have excellent internal documentation, and our support team feels comfortable troubleshooting most issues without having to reach out to the vendor for assistance. Because a majority of issues are handled internally, users of applications and/or integrations with an “A+” grade can expect swift and comprehensive resolutions when possible.
External Resources
To further empower UNF instructors, we provide direct links to the vendor’s support material, ensuring you have access to official resources and expert guidance. Furthermore, we curate and share external support documentation discovered online that may offer valuable insights or alternative perspectives. Our commitment is to provide you with a holistic support experience, combining our internal expertise with external resources to empower you in navigating the intricacies of this application.
Contact CIRT
For UNF faculty seeking to deepen their understanding of this application, schedule personalized training sessions, or initiate the installation process, we encourage you to reach out to the Center for Instruction and Research Technology at cirtlab@unf.edu (904-620-3927).
