UNF Center for Instruction and Research Technology

APPS & Tools

Respondus Monitor

Important Note: The Respondus Monitor proctoring feature is licensed strictly for use with Distance Learning (DL) courses. Do not use Respondus Monitor for Hybrid or F2F courses.

For additional information and questions concerning proctored exams or Respondus, please contact CIRT at cirtlab@unf.edu or 904-620-3927.

What is Respondus Monitor?

Respondus Monitor is a proctoring component that can be used with Respondus LockDown Browser, which is a custom browser that locks down the testing environment within a learning system. Students cannot print, copy, access other applications, or search the internet during an online exam. When Monitor is enabled within the LockDown Browser dashboard, students are required to use a webcam to record themselves during an online exam. Afterward, AI generated flagged events and proctoring reports are available to the instructor for further review.

Features at a Glance
  • Works with Windows, Mac, Chromebook, and iPad
  • Quick, one-time install of a full software program (not just a browser plug in)
  • 24/7 live chat support, help center and troubleshooting knowledge base 
  • WCAG 2.1 Level AA and Section 508 complaint and integration with leading assistive technology tools

Scope and Cost

Respondus Monitor is an online proctoring tool that is scoped at the institutional level, and it is available to all UNF faculty teaching a Distance Learning (DL) course. Respondus Monitor is an extension of Lockdown Browser; however, its scope is limited to Distance Learning (DL) courses only.

Canvas Integration

Respondus Monitor is a whitelisted integration currently scoped to Distance Learning (DL) courses only, and it may be available upon request. Respondus Monitor can only be enabled for Canvas Quizzes; it cannot be assigned to any Canvas Assignment or Discussion Posts. 

Respondus Monitor LTI integration features include:

  • Works with Windows, Mac, Chromebook, and iPads.
  • One-time install of a full software program (a secured browser, not a plug-in or browser extension).
  • Customizable proctoring settings.
  • “Locks down” students into a secured testing browser.
  • Utilizes a webcam to record and proctor the examination.
  • Faculty access to a dashboard to review student examination sessions.
  • A.I. proctoring system which uses Computer Vision Algorithms to review and flag any suspicious events that warrant faculty review.

Requirements

Students will be required to download and install the Respondus Lockdown Browser software on to their desktop, which they must use to access their exam in Canvas. Students will also need to have a webcam (internal or external) and microphone. 

Caveats

Respondus Monitor and Respondus LockDown Browser are two separate components that work together to create a full proctoring system. The Respondus Monitor piece is only licensed for use with Distance Learning (DL) courses. However, the LockDown Browser software can be used without the Monitor component and is available to all UNF courses.

Support Report

The implementation of a grading system for CIRT support not only facilitates efficient resource allocation but also fosters transparency in our service delivery. By self-grading our support levels as A+, B+, and C+, we provide faculty with a transparent framework that outlines the expected level of assistance they can anticipate when reaching out for help.

A support grade of “A+” represents the best of our assistance capabilities. This grade signifies that our team has extensive familiarity with the app and/or integration. We have excellent internal documentation, and our support team feels comfortable troubleshooting most issues without having to reach out to the vendor for assistance. Because a majority of issues are handled internally, users of applications and/or integrations with an “A+” grade can expect swift and comprehensive resolutions when possible.

CIRT Support Docs

Recognizing the unique needs of UNF instructors, CIRT has crafted the following support documentation, which has been designed to streamline and enhance your experience with this application and/or integration. 

External Resources

To further empower UNF instructors, we provide direct links to the vendor’s support material, ensuring you have access to official resources and expert guidance. Furthermore, we curate and share external support documentation discovered online that may offer valuable insights or alternative perspectives. Our commitment is to provide you with a holistic support experience, combining our internal expertise with external resources to empower you in navigating the intricacies of this application.

Contact CIRT

For UNF faculty seeking to deepen their understanding of this application, schedule personalized training sessions, or initiate the installation process, we encourage you to reach out to the Center for Instruction and Research Technology at cirtlab@unf.edu (904-620-3927).

Version: LTI 1.1
Scope: Canvas Institutional
CIRT Support: A+
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